Amazon Kindle Direct Publishing FAQ

Q. How change banking info so that get paid to a different bank?

A. 1. Sign in: https://kdp.amazon.com

2. Go to (your name) Account at the top right and choose “Getting Paid.”

3. If you have a bank account entered, delete it by clicking “Delete” under the account’s name.

4. You may see a message asking for a bank in a different location (Amazon does not support electronic payments everywhere)

5. Under “Tell us about your bank” follow the prompts to add payment information

6. Click “Add” to save information. You will be notified with a green check that you’ve updated your information

7. Click “Save”


Q. How do I get hold of KDP customer support?

A. Email kdp-customersupport1@amazon.com. You can also call Amazon 24/7 at 1-888-280-4331.