Visitors are using tablets
One day recently there were ONE BILLION different people using Facebook. In other words, one human out of seven was on Facebook that day! And many of them were using drop down menus on their tablets.
You can rest assured that at least 700,000 of those people were using mobile devices. If you want people to be able to find your website, you absolutely must have your pages mobile ready. Not only that, but people have to be educated on how to use their tablet computer.
This blog post tells how tablet users can properly access a complex horizontal drop down menu. It might be wise to have a link from your FAQ page to this page.
It would also be a good idea to pin this graphic to a Pinterest board. Your tablet visitors must be properly educated.
SlideShare presentation — Using a drop down horizontal menu with a tablet
YouTube video — drop down menu on a tablet